I understand your time is valuable. I will make every effort to remain on schedule, and to notify you as soon as possible if your appointment should happen to be delayed or cancelled. I also look to you to remain prompt and assist me by adhering to the following policies.
LATE ARRIVAL: Please arrive on time to your scheduled appointment so that I can give you the full length of your massage. If you arrive late to your appointment, I reserve the right to end your session at the scheduled end time, meaning your session will unfortunately be shorter for that day. Further, I reserve the right to hold you responsible for 100% of the payment for your scheduled session if your massage is ended early due to this circumstance.
RESCHEDULE, CANCELLATION, & NO SHOW: If you wish to reschedule or cancel your appointment, you must do so 24 hours prior your appointment. If you do not cancel by this time, I reserve the right to hold you responsible for 100% of the original price for your scheduled session (including if you do not show up for your appointment). Further, I will not schedule a future appointment with you before receiving this payment. Exceptions may be made on a case by case basis for cancellations due to illness.